A year in review Economic / Governance Environment Social Appendix Stakeholder engagement Disclosure 102 – 40, 102 – 44 List of stakeholder groups and key topics and concerns raised The engagement channels as well as key topics and concerns raised per stakeholder group are listed in the diagram below. Stakeholder dialogue Why we engage How we engage Key topics & concerns discussed Customers • Customer sustainability requests • Climate change Strong engagement with our customers enables us • Audits • Consumer health & wellbeing to understand their needs and anticipate market trends. • Customer innovation days • Governance & business conduct / ethics / transparency Through preference discovery platforms and consumer • Customer and industry conferences and events • Human rights insight programmes we are able to understand and • Key account manager relationships – ongoing dialogue • Innovation capabilities & management anticipate consumer preferences and adapt to cultural tastes. • Use of consumer insight programmes for consumer • Product / ingredient environmental & social performance understanding, cultural insights and sensorial decoding • Product quality & safety and ingredient disclosure • Leveraging digital capabilities to enhance insights in • Responsible sourcing & traceability consumer trends Suppliers • Assessments • Climate change Our suppliers are genuine partners, and we work with them • Supplier audits • Human rights towards mutual value creation: open dialogue secures a • Collaborations to improve performance • Innovation capabilities & management pipeline of technological innovation through supplier enabled • Multi-stakeholder groups • Raw material availability innovation; supplier engagement and collaboration ensure • Supplier events: capacity building, discussing issues • Responsible sourcing and traceability our suppliers have high standards in business ethics and • Direct engagement with supplier relationship managers respect for people and the environment. Employees • Works Council consultations • Climate change We engage with our people to foster an environment of open • Employee engagement surveys • Diversity, inclusion & people development dialogue to mutually resolve conflicts, to identify development • Annual performance dialogue • Employee health & safety & wellness initiatives and innovative ideas that will help drive our • Talent management processes • Governance & business conduct / ethics / transparency business. We cannot achieve our goals without a true sense • Learning and development opportunities • Human rights of unity and a workplace where we all love to be and grow. • On-going dialogue with Givaudan Green Teams • Innovation capabilities & management • Imagine – employee community management platform 11 Givaudan — 2021 GRI Sustainability Report